Products
Is this the same KANHA brand as I have purchased in a licensed cannabis dispensary?
Yes, this is the same KANHA brand that you know from dispensaries, but we expanded our premium, lab-tested and reliable products into the federally legal hemp market, maintaining the same high quality.
Is this real cannabis?
Yes, our products feature genuine hemp-derived cannabis components. THC, whether derived from federally legal hemp or state-legal cannabis, is the same compound with the same effects.
How is this legal?
Hemp-derived THC is legal in all 50 states of the United States of America. It is derived from the hemp plant which is legal to sell and consume due to the 2018 Farm Bill Act.
What’s the difference between hemp and cannabis?
Hemp and cannabis are the same plant. The only difference is in legality. A plant is considered “cannabis” if it contains more than 0.3% THC on a dry weight basis. If it has 0.3% THC or less on a dry weight basis, it’s considered “hemp”. The THC from hemp and cannabis are the same.
Why did I have a horrible response to/get sick from your gummies?
While our gummies are safe for the top most common allergens, there are some less common allergens in our products that could cause a reaction. Please consult with a medical professional to see if you have any allergies.
I have Celiac disease. Do you or your vendors process gluten in your facilities?
We do not process gluten in our facilities and neither do our vendors. Our products should be safe for someone with Celiac disease or gluten intolerances. It’s always best to consult with a medical professional first to make sure.
I have a nut allergy. Do you process nuts in your facilities?
We do not process nuts in our facilities and neither do our vendors. Our products should be safe for someone with nut allergies.
Do you offer a sugar-free option?
Unfortunately we don’t have a sugar-free option at the moment
Why didn’t the gummies work?
Everyone’s body is different, so the effects of our products aren’t going to be identical for every person. Some people only need a very tiny amount to get strong effects from edibles, while others need to consume a lot to feel anything.Unfortunately, in some rare circumstances, edibles just don’t work. One of the main reasons edibles aren’t working is due to genetic variations in liver enzymes. You can read more about the reasons why edibles might not work for you here:https://weedmaps.com/news/2021/08/why-dont-edibles-work-for-me/
These gummies are way too intense. Have they been laced?
Our gummies only contain cannabinoids, no other intoxicating substances. You might want to try a smaller dose.
What kind of gelatin is used in your gummies?
If you had one of our older gummies that contain gelatin, they are made with bovine-based gelatin (comes from cows). They are not Kosher or Halal certified.
Our newer batches now do not use gelatin and are completely vegan.
What does your zero pesticide policy include?
We have a zero-tolerance policy for solvents and pesticides, which includes:
- pesticides & herbicides
- mycotoxins
- heavy metals
- microbials
- foreign material
- solvents
Every batch of hemp oil is lab tested to ensure that it is free of solvents and pesticides before we introduce it into our gummy production process. Every batch is triple lab tested throughout the process to ensure that no contamination occurred during production and packaging. Lab Results are available on our website.
How should I store your gummies?
The best way to store KANHA gummies is in their original packaging at room temperature – between 68 and 72 F to preserve their pillowy texture. You can also store them in the fridge to preserve the freshness.
What is the source of the natural color on your ingredients list?
All the colors we use are naturally derived from fruits and vegetables. For example, our natural red color is derived from beets.
NANO
How effective is KANHA NANO?
- Peer-reviewed evidence proves its nano effectiveness, outperforming competitors
- Used globally by major CPG companies, proving its long-standing safety profile
What benefits are proven by science?
- Up to 440% better absorption, far exceeding most competitors.
- 300% faster absorption, allowing rapid onset.
- Better bioavailability, unmatched in the cannabis market.
What do these benefits mean for you?
- Experience more benefits per dollar spent, especially for wellness-focused consumers.
- Rapid onset times prevent overconsumption, ensuring safety and control.
- Consistent micro-dose and hard-hitting options.
Why is KANHA a leader in cannabis nanotech?
- First to introduce nanotech in cannabis in 2015.
- CEO with a background in molecular biology, contributing to KANHA’s scientific edge.
- Renowned as the best-tasting nanotech gummy, unlike bitter competitors.
- The only cannabis nano brand with peer-reviewed scientific backing and a proven safety record.
Shipping
Where is my package?
You can track the status of your order by logging into your account and going to Account and Orders. You can view each of your orders and see what the status is. You will receive a tracking number once your order has been shipped. Please note that once an order is with a shipping carrier, KANHA has no control over the speed and delivery of the order.
How long do orders take to arrive?
Orders will typically be delivered within 5-7 business days. They are shipped out within 48 hours of being placed.
Why is my order taking so long to arrive?
Many factors can contribute to a delivery getting delayed, including weather conditions, postal courier errors, incorrect address information, high-volume shipping times like the holidays and other factors. We have no control over the speed at which your order is delivered once it’s been given to the shipping carrier.
I put the wrong address on my order. Can you change it?
When placing an order, please make sure you have put the correct shipping address. Once an order has been placed, we cannot change the shipping address and it will be shipped to whatever shipping address you put on your order.
My package is missing/lost/stolen. Can you refund me or replace the package?
At this time, all orders are being shipped through USPS/UPS. Please follow your tracking number for order updates. KANHA Life is not responsible for any lost, damaged, or stolen orders. Shipments that have arrived at a processing facility (UPS) and/or shipments that have been marked delivered and are missing, lost, or stolen are the sole responsibility of the carrier. KANHA Life will not be obligated to handle such issues. For more information please contact info@kanhalife.com.
Why can’t you ship to my state?
- Due to varying state laws regarding hemp and THC products, we are currently limited which states we can ship to. We are working to expand our shipping capabilities so we can offer our products to more people.
- We cannot ship to the following states: AK, CA, CO, CT, HI, ID, IL, KY, MA, MT, OR, UT, VA.
- We currently ship to the following states: AL, AR, AZ, DC, DE, FL, GA, IN, IA, KS, LA, ME, MD, MI, MN, MS, MO, NE, NH, NJ, NM, NV, NY, NC, ND, OH, OK, PA, PR, RI, SC, SD, TN, TX, VT, WA, WI, WV, WY.
Can I place an order outside of the US?
Unfortunately we cannot ship to countries outside of the US at the moment.
How much does shipping cost?
Shipping is $4.99 and once you reach $60 worth of product, your shipping will be free.
Subscription
How do I pause or cancel my subscription?
No problem. You can pause, skip, or cancel anytime from your account page. Lifehappens—we get it. If you need help, our 24/7 Customer Support team is always here to assist.
How do I subscribe and save?
Easy. Just head to the product page, pick your favorite gummy, and select the Subscribe & Save option. Choose how often you want it shipped, then click Add Subscription to cart. During the check out process you'll be prompted to create an account with a password to manage your subscription.
That's it, 20% savings, free shipping, and full control at your fingerprints.
How often are my Subscribe & Save products shipped?
You choose. Subscribe & Save orders can ship every 4,6, or 8 weeks, whatever works best for you. Pick your frequency when selecting the option on any product page.
Need to change it later? Just update it anytime in your account.
Refunds, Returns and Exchanges
Can I get a refund for my order?
Please reach out to us at info@kanhalife.com with your order number and the issue you had with your order and we’d be happy to help.
Can I return or exchange my order?
We do not offer returns or exchanges due to our products still being food items. Please reach out to us with the issue you had with your order by emailing us at info@kanhalife.com and we’d be happy to help.
Website
What’s the difference between this website, kanhatreats.com and kanhathailand.com?
Kanhatreats.com is for our licensed cannabis products available in California, Illinois, Nevada and Massachusetts. Kanhathailand.com is only for our products in Thailand. This website, kanhalife.com, is for our hemp-derived products that are available to be shipped to most states in the United States. They are all owned and run by the same company.
This website looks different. Am I in the right place?
Yes.
If you’re a returning customer and this website looks unfamiliar, we can assure you you’re in the right place. We have revamped our website and are now integrated with Shopify. Not to worry! Welcome back.
I’m having technical difficulties with this website.
Please email our team at info@kanhalife.com if you’re having trouble with our website.
